Inefficiency my not be apparent when a company is small and growing rapidly. But the whole point of growing rapidly is to get big fast, right? When that happens, the old seat-of-the-pants methods stop working.
A good way to get a handle on how your company works is to implement BPM (Business Process Management) software. One obstacle to BPM implementation – or any major software initiative – is the cost and learning curve. It’s not always easy making the case that your company is so inefficient that you have go through the exercise of modeling your company’s business processes in order to get things under control – especially if your company’s self-image is based on a fast-moving entrepreneurial style.