Optimized business operations are imperative for enterprises competing in crowded markets to win and keep customers with ever-changing expectations. And, says Forrester Research, that’s why firms invest massive amounts of money and time into improving their business processes.
A new study from APQC underscores the importance of business process management, alignment of strategic objectives, and strong use of analytics among the best practices driving bottom line results.
It’s no secret that organizations have big problems with Big Data. So it should come as little surprise that technologies such as business intelligence (BI) and analytics are on a set course for growth.
An April Gartner report indicated worldwide the BI, analytics and performance management (PM) software market reached a $12.2 billion mark in 2011, representing a 16.4 percent increase from 2010’s revenue of $10.5 billion.
Tools such as messaging and collaboration make business processes more efficient. The ability to connect immediately is changing everything, particularly the ways in enterprises can boost productivity. The goal: better controlling automated business processes and flexible interaction.
Microsoft founder Bill Gates wrote a book in 1999 called “Business @ the Speed of Thought.” It was a tome in which the man who brought the world Windows described the future in the Information Age, in which businesses would operate and react around data flow.
Fifty-three percent of 157 business process management (BPM) professionals recently surveyed by Gartner identified organizational politics as the main obstacle stalling wider adoption of BPM.
How do people buy clothes? They load up the car, head to a mall or department store, grab an arm full of clothes, and head to the dressing room. After trying on a rack of pants, blouses and jackets, the average consumer will head to the checkout counter and then home. But the procurement process doesn’t end there.
At the dawn of the Internet era, it was all about the network. When we moved to the cloud, it became about the application. But underlying these platforms and technology trends has always been the common element: data. And there’s a gold rush among technology companies on who will have the best ability to filter, analyze and provide actionable reporting on refined data.
Over the years we’ve become a spoiled by new hardware, software and systems that, on whole, are faster, cheaper and better – sometimes astoundingly so. Now, an expanded global IBM Research initiative aims to speed similar gains in a less glamorous but no less crucial part of the technology success equation: services.