A smart planet, as advocated by IBM and other technology companies, makes perfect sense. Integrated computer systems analyze data streams to measure population needs and influence human behavior to a communal benefit.
Talking about the insurance experience of the average person is about as exciting as a trip to the dentist or picking out drywall. It doesn’t have to be this way. In fact, advancements in business analytics, Web site tools and social media are transforming the way insurance companies do business. Through next-generation Web portals, insurance companies are gaining greater customer interaction while simultaneously reducing costs. For smaller insurance carriers, these same technologies are leveling the playing field, enabling them to compete for business against bigger rivals.
The Impact 2011 conference is taking place in Las Vegas this week. IBM kicked things off with a number of announcements about BPM, cloud computing and mobile application development. You can check them out here. As Doug Henschen reports in Information Week, IBM is hard at work integrating its two BPM platforms, but more work is still to be done.
In my last blog post, I extolled the virtues of the virtual trade show. But there’s a time and a place for everything — even a brick and mortar event, especially if the educational content is worthwhile.
Small, entrepreneurial companies often start from nothing and grow very quickly. Things are great for awhile – everyone’s congratulating themselves for being the second coming of Steve Jobs – when someone discovers that shipments are backed up because there are no procedures in place for even the most basic functions, like inventory management. All of a sudden, the high-flying start-up is teetering on the edge of non-competitiveness. Read more
Taking a break from following Larry Ellison’s testimony in the intellectual property case against SAP to prep for three Webcasts next week: on Tuesday, November 16, I’ll host a Webcast focusing on cloud and virtualization. Don Boulia of IBM will explain just why virtualization and cloud implementations go hand-in-hand – and how to improve efficiency, lower costs and increase business agility by bringing virtualization to your cloud. Read more
Lori MacVittie has done a great service by taking a close look at just what typically happens in the rollout of a BPM application. Getting the BPM app up and running is no big deal – but getting it to do something useful and thereby to justify its existence is quite another matter, she points out.
The devil of BPM deployment is in the details, including integrating with corporate data and getting buy-in from the workers whose processes it will change. That remains the same regardless of where the application is running – on a server in your data center or out in the cloud, MacVittie contends. Read more
Inefficiency my not be apparent when a company is small and growing rapidly. But the whole point of growing rapidly is to get big fast, right? When that happens, the old seat-of-the-pants methods stop working.
A good way to get a handle on how your company works is to implement BPM (Business Process Management) software. One obstacle to BPM implementation – or any major software initiative – is the cost and learning curve. It’s not always easy making the case that your company is so inefficient that you have go through the exercise of modeling your company’s business processes in order to get things under control – especially if your company’s self-image is based on a fast-moving entrepreneurial style.